Can I Say Something? The Value of Psychological Safety in Creating High-Performance Teams

Do high performing teams make less errors? Are they more creative and innovative? A crucial element to high performing teams is the idea of psychological safety. Have you ever been a part of a team where members are afraid to speak up? In this talk, we will explore the literature about psychological safety as it relates to providing high quality care, reducing clinician burnout, retaining employees, and encouraging conversation and the flow of ideas throughout the team. Through practical examples, both inside and outside the world of medicine, we will examine what it takes to create a psychologically safe environment and how this practice impacts the effectiveness of our teamwork, the quality of our patient care, and the strength of our providers, both clinically and mentally. We will also discuss the role of failure and finding the hidden potential in others in creating highly effective teams. How will you use this information to change your organization?